Janey Godley: Poor public service can be a real slap in the face

THE recession is in full swing, people are worried about their jobs and I, for one, am trying to being nice to everyone. Comedy is not free from redundancy; even though the country is in dire need of a laugh, we are all treading carefully.

Yet in the UK, we still have that nasty attitude in our service industry. Last week on the way home from London I was treated to the snippy attitude of at least three twits who were supposed to be there to help and serve the public.

The first was...